Prescriptions

With our prescription insurance through SmithRx, you have two ways to get your medications:

Your local pharmacy - When you pick up your medications at your pharmacy, show your pharmacist your Meritain ID card, which has the SmithRx information on it.
Mail order pharmacy - Save money by purchasing your standard medications through mail order. You have three options for mail order:
- Amazon Pharmacy - click here for enrollment instructions
- Walmart Pharmacy - click here for enrollment instructions
- Cost Plus Drugs - click here for enrollment instructions

Click on the links below for more information.

How to Get Your Prescription

Meritain Health portal user guide

Click here to learn how to register, print an ID card, view your claims, and much more!
Insurance carrier contact information

Medical: Meritain 1-800-925-2272 www.meritain.com Prescription: SmithRx 1-844-454-5201 www.smithrx.com Mail order prescription: Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx Health Savings Account: Flex Facts 1-817-943-2287 www.flexfacts.com
Search for a Medical provider

Click here and select Aetna Choice POS II (Open Access).
Estimate the cost of a service or procedure

Click here to learn more about the Meritain Cost Estimator Tool.
Prescription medicine information through SmithRx

Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal
24x7 Meritain Health Nurse Line

Click here to learn about the Meritain Health Nurse Line. Coping with health concerns can be time-consuming and complex. It can be hard to know where to look for trusted information and support. For those enrolled in a Meritain sponsored health plan, the 24x7 Nurse Line can give you peace of mind with: Immediate answers to your health questions any time, from anywhere – 24 hours a day! Trusted, physician-approved information to guide your healthcare decisions. When you call, a registered nurse can help you: Understand a wide range of symptoms. Determine if the Emergency Room, a doctor visit or self-care is right for your needs. Learn more about a diagnosis. Explore the risks, benefits and possible outcomes of treatment options. And much more! Please call 1-866-726-6529 to speak with a nurse.
Meritain mobile app

Get access to everything available on the Meritain website by downloading the app. Click here to learn more or watch the video below.